|ESSENTIAL FUNCTIONS: |
Collects and sorts books, magazines and other library materials and returns them to shelving area in proper order and location; reads titles on shelves to locate misplaced items and straightens and shifts materials as needed; identifies and routes books in need of maintenance and repair; locates and retrieves materials requested by patrons and staff; other duties as requested/assigned.
REQUIRED EDUCATION AND EXPERIENCE:
Possession of a high school diploma or GED. Previous library experience desirable.
Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Communicates well both verbally and in writing, creates accurate and punctual reports, shares information and ideas with others, has good listening skills.
Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
LIBRARY CORE COMPETENCIES
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Proficiency in word processing software, Internet and electronic mail, desired
Bi-lingual with fluency in English
Remain standing and/or bending for extended periods of time
Bend to floor level or reach a height of 75 inches
Lift up to 40 pounds/ Push movable cart loaded to a maximum of 250 pounds
Maneuver about the library in a timely fashion
Read a minimum print size equal to 10 point Times New Roman font
Tolerate dust, mold, etc. that may have accumulated on books
16 - 18 hours per week, variable schedule including evenings and weekends
Successful applicant will work through a temporary staffing agency until initial training is completed.
Successful applicant must pass a post-offer/pre-employment criminal background .
Upload a cover letter and current résumé near the end of the online application form. (An alternate application process is available if our online site is inaccessible to applicants with a disability. Please inquire at any MCPLD Library information desk for assistance.) Review of applications will begin on Tuesday, January 22, 2013. Position is open until filled.
MCPLD is an Equal Opportunity Employer.